Does InnoSource pay their employees well?

According to anonymously submitted Glassdoor reviews, InnoSource employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at InnoSource. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at InnoSource?

57% of InnoSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InnoSource 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at InnoSource?

Customer Service Representative (34) , Recruiter (19) , Order Management Specialist (5) , Customer Service Representative (CSR) (4) , Dispatcher (4) , Manager (4) , Recruiting Coordinator (3) , Administrative Assistant (2) , Business Analyst (2) , Call Center Representative (2) , Customer Service (2) , Customer Service (CSR) (2) , Freight Pay Analyst (2) , Shift Supervisor (2) , Tire Technician (2)

What are the pros of working at InnoSource according to real employee reviews?

"The pay in my department was decent" ((in 13 reviews)); "Great people you get to meet and work with!" ((in 9 reviews)); "Great team" ((in 7 reviews)); "Great culture and great place to work" ((in 6 reviews)); "Theyre ok and stuff and let you work from home" ((in 5 reviews))

What are the cons of working at InnoSource according to real employee reviews?

"Benefits were not great" ((in 11 reviews)); "Insurance for the employee themselves is cheap but don't think about adding anyone else." ((in 6 reviews)); "There was no training to speak of" ((in 5 reviews)); "Long hours" ((in 4 reviews)); "Better opportunities for career advancement" ((in 3 reviews))

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InnoSource

InnoSource reviews

if you have kids under “school age” might not be for you. - Customer Service Representative (CSR) InnoSource Employee Review

3.0

26 May 2023

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

work from home opportunity, starting out.

Cons

back to back incoming calls, no down-time, not childcare friendly. they make you come in on days you may not be scheduled due, like an “on-call” shift but if you don’t show — you’re in trouble.

InnoSource Response

Thank you for the feedback and expressing your concerns. If you would like to provide us with more detailed information please reach out to hr@innosource.com. Thank you, again.

Explore other reviews about InnoSource

5.0

15 Jan 2026

Pricing specialist

Recommend

CEO approval

Business outlook

Pros

Good environment for growth and development

Cons

None none none none none

4.0

7 Nov 2025

Freight pay analyst

Recommend

CEO approval

Business outlook

Pros

• Caring managers who invested in you • Easy to talk to management • PTO was easy to take

Cons

• High stress • A lot of grey area for the job • While the company I was caring for had a lot of paid holidays, Innosource only had paid federal holidays, which was far less than what the parent company got.

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Jobs at InnoSource

Customer Service Representative (Job #33291)

Customer Service Representative / Customer Care Agent (Job #33292)

Customer Service Representative / Customer Care Agent (Job # 33293)

Customer Service Representative with FirstEnergy/Mon Power (Job #33313)

Customer Service Representative (Job #33226)

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if you have kids under “school age” might not be for you. - Customer Service Representative (CSR) InnoSource Employee Review

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