Stable work environment but limited growth opportunities - Senior Process Specialist Infosys BPM Employee Review

3.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Relatively stable. Instead of being fired, if a contract with a client ends or the client is overstaffed. you are moved to another client. Clean facilities.

Cons

You have to weekly put in your hours in a system that can be troublesome. Work heavily depends on client you are put with. No remote possibilities at all even if the work can be completely remotely. Pay increases are limited to nonexistent unless switching to a trainer or team lead position. Equipment is outdated and problematic unless the client provides their own. Bad employee retention. Depending on client, training can be completely irrelevant to the actual job.

Explore other reviews about Infosys BPM

5.0
16 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good culture supportive environment and everyones in company hepls to grow

Cons

Salary , that is very low considerd the work

2.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Pay is good now compared to other companies - Good for getting some experience in a variety of fields (customer service, training, quality auditing, etc) - Good coworkers

Cons

- Micromanaging - Unclear rules, favoritism, some people get punished others don't. - Timesheet system is glitchy - No clock in system to make tracking hours easier - Not enough growth opportunities. Some employees have worked there for years, were promised promotions and never got them. Moving up is more dependent on how well you're liked. - Low employee retention - Feeling like your work and contributions are never satisfactory - Difficult to get approved for time off

See reviews by: Helpful|Rating|Date|All