Dysfunctional & Lack of Direction - DYODD - Anonymous employee Infobip Employee Review

1.0
27 Oct 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great collaboration, drive, passion and camaraderie when working closely with in country teams towards the same goal. Feels like almost a second family if you're in the right region working with the right people.

Cons

Would be best if you start off by going off to filter the lowest ratings and start reading the horror stories from there...but don't worry it doesn't apply if you're Croatian... - Geographical toxic environment spanning across bias, unfair treatment and people are let go for that reason or perhaps for no reason... - New directions every quarter and every month, higher management are just trying out to see what works and what doesn't...it's like going to a casino trying your luck everyday... - KPI's set are changed every quarter, making them impossible to attain, gambling the livelihoods of people on the ground and acts like a cost cutting measure... - Incomplete and broken internal processes are made known but not fixed despite being raised... - Avoidance of accountability, if you're looking for b&w or formal documentation, there's none and for good reason... - Red tape and slow moving, which makes certain inefficiencies are there for many years and for a good reason... - It's a family-run business so traverse with care and don't pick fights and offend people unnecessarily... - Overly ambitious and wants to work on large complex deals, but doesn't want/don't see the need to spend the time, money and resources to have the right solutions, scale and skillsets... In a nutshell, it's a "hornless" tech unicorn of 10yrs that's family-run and aspiring to go public that wants to ride with the big boys in the CPaaS & "SaaS" world; except the first to run away when things go amiss... The motto "We Are Just Starting" sounds more like "We Are Restarting" when you hang around long enough to know what the company is like...and I doubt the market has enough confidence in the company to grow...

Explore other reviews about Infobip

5.0
10 Aug 2025
Recommend
CEO approval
Business outlook

Pros

They have a great culture there

Cons

Remote work tends to lead to slower processes

1
avatar
Infobip Response
9mo
Thank you for your review. We appreciate your positive remark on our our company culture. We are proud of the inclusive, diverse, collaborative environment that we have built and continue to nurture across all the regions and countries we work in. In terms of your feedback on remote work, flexibility is a key part of our approach and we have several types of work models designed to meet both employees and business needs, while keeping productivity and efficiency on a high level and getting the work done. Thanks again for being part of Infobip and for helping us grow stronger together.
3.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast moving, quick decisions, lots of freedom to innovate.

Cons

Ownership is a "friends & family" deal, and most decisions are made based on who knows who rather than business needs.

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