Proud to be part of this pack. - Customer Success Manager Infobip Employee Review

5.0
2 Jul 2020
Recommend
CEO approval
Business outlook

Pros

Infobip is a young company with a huge potential and a promising future, and that's the result of the people who work every day to bring always better results. I arrived at Infobip almost a year ago and from the first moment I stepped in I felt valued and listened to. My team is awesome and we work very efficiently in such an organic way that work actually just flows. We respect each other and the environment in general is very familiar and friendly. However, the highlight of the company is that they give us, employees and customers, the opportunity to be heard, since we can suggest ideas, changes, or improvements in reference to products, processes, services, and mostly anything. Being in a commercial position, I could never expect not to have some level of pressure, specially at the end of each quarter, but it's actually very manageable. Also the benefits are cool and the Team Building activities are really fun and help us bond even more.

Cons

We are currently a little short in personnel, and some areas have a slightly heavier workload than they used to due to the company's fast growth, but that's expected to be solved soon. Compensation could improve, but the company's still competitive in reference to salary and the balance is still positive, since the benefits include paid lunch, Team Buildings, OTT medical insurance, and remote work among others.

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Infobip Response
5y
Thank you for your open review! We are proud of the culture we built in the last decade and are happy to know it has been appreciated by our Bippers as well!

Explore other reviews about Infobip

5.0
10 Aug 2025
Recommend
CEO approval
Business outlook

Pros

They have a great culture there

Cons

Remote work tends to lead to slower processes

1
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Infobip Response
10mo
Thank you for your review. We appreciate your positive remark on our our company culture. We are proud of the inclusive, diverse, collaborative environment that we have built and continue to nurture across all the regions and countries we work in. In terms of your feedback on remote work, flexibility is a key part of our approach and we have several types of work models designed to meet both employees and business needs, while keeping productivity and efficiency on a high level and getting the work done. Thanks again for being part of Infobip and for helping us grow stronger together.
3.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast moving, quick decisions, lots of freedom to innovate.

Cons

Ownership is a "friends & family" deal, and most decisions are made based on who knows who rather than business needs.

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