Pros
You get one free trip a year, but you have no say in where or when you go.
Cons
The salary is low and the hours are long. There are limited opportunities for advancement. The office is small and cramped, and you sit next to the single toilet where you can hear everything. Every minute of your day is tracked. The employees scream and fight all the time, and they routinely talk badly about the clients. Just Google this company to read about some of the horrific customer service they are responsible for. It starts from the top and winds its way through to the terrible work culture and environment. I have no doubt the three reviews here were written by management. Just ask yourself: do you think that a company that is so wonderful to work for would allow itself to have such horrible customer service? The customers who have written reviews online aren't lying. This company is awful.