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Independence Village

Engaged employer

Great job with supportive bosses, minor challenges with residents - Lead Receptionist Independence Village Employee Review

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I love my job, the hours are great, my boss Kyla and Kelli are the best to work for. Residents are polite at times

Cons

not much to be concerned about. the residents and phones calls can be a little changeling at times., but all works out.

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Independence Village Response
1w
Hello, Thanks for sharing your thoughts. It’s great to hear you’re enjoying your role and feel positive about the people you work with, including leadership and residents. We understand there can be moments when things feel a bit stretched, especially with competing demands throughout the day, and we appreciate your patience and effort in those times! We’re glad to hear overall things are going well, and we appreciate you taking the time to leave a review!

Explore other reviews about Independence Village

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Love the residents! Staff is great to work with.

Cons

Sometimes not enough hours in the day

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Independence Village Response
1w
Hello, Thank you for sharing your experience. It's wonderful to hear that the relationships you've built with residents and coworkers have made your time here so meaningful. Thank you for taking the time to leave a review and share your thoughts. We understand that the pace of work can vary from day to day, and we appreciate you taking a moment to share your thoughts. Your feedback and encouragement are valued.
3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The residents are overall very nice people, and the staff that have worked there the longest are generally caring, very experienced people, especially the cooks. The schedule is always posted reliably in advance.

Cons

Some of the younger serving staff can be rude and slack off. They'll often shove responsibilities onto other people.

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Independence Village Response
3w
Hello, Thank you for taking the time to share this balanced feedback. It is wonderful to hear that so many aspects of your daily experience have been positive. With that being said, your feedback about the disconnect in teamwork and accountability among some of our dining staff is incredibly appreciated and helpful. We want everyone pulling their weight so that the burden doesn't fall on just a few people. Thank you for helping us improve. We would like to welcome you to reach out at HR@csig.com so we can better understand your concerns and work toward a resolution. Thank you!
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