After reading this years comments, affirmation of my last year and half on the job. So glad I got out of the cult - Account Executive Indeed Employee Review

2.0
6 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Timing IS everything if you got in early you made out like a bandit here with stock options but it’s those same people who sucked this place dry and ruined it for everyone else

Cons

If you enjoy not thinking about why you’re doing something, putting an effort in only to be told you’re effort is worthless than this if the place to be. “Management” is better in current White House administration than at Indeed. People will only have your back if you came up with them in the ranks and even in the end I’ve seen a lot of underhanded moves just so someone could get a new title/a few reports under their belt. To think I actually was excited the day I started as if I was joining something I could get behind/believe in/make a difference at. It was at my first/last volunteering event that my eyes were wide open. Indeed lures people I’m with their culture and their mission “to help people get jobs” yet at the end of the day that veil is very thin - you’re selling ad space. Back when I joined management actually tried to teach the art of selling. Then they slowly converted all of the account managers into the beast they made us loathe - inside sales. A year later we were all screwed - call center USA. Sales is an art and artist can’t be manufactured. Consultative sales is born from relationship building. You can’t build a relationship from logging minutes/dials and tracking busywork for the sake of tracking busywork. What comes from that is false reality. Your reps aren’t hitting quotas because they can’t hit something that’s arbitrary. Your reps that are hitting are the few your managers want to keep around because they like them. They’re their yes men/women - they’re not necessarily good sales reps. You just need a few examples to say “see so&do did it, now why can’t all 200 of you?” You had a model that worked graduating accounts that had matured in spend and size to account managers, then you went and put greed before everything else. Now you’re reaping what you sowed. Maybe your banking that the younger the hire is the less questions they’ll ask. Either way you allowed a few rotten eggs to soil the whole bunch. Perhaps when a rep says I’ve mastered my time in sales (aka I can see the forest for the trees) and I can better serve Indeed in a different capacity you actually give them a fair/equitable chance to apply within and change roles/departments? You’ve already invested in them as an employee, oh wait! thats right because it’s still a popularity contest not a job application.

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Indeed Response
6y
Thanks for leaving a review of your work experience at our Stamford office. I’m sadden to read that you had a less than positive experience of your time at Indeed, as we strive to make the work experience great for all employees. We’ve heard from a number of Account Executives the last few months on both Glassdoor and Indeed in regards to the work structure and have escalated it to the Sales Leadership team. No company is perfect, and we encourage reviews such as yours to let us know where we can continue to improve as a company. While posting on Glassdoor is one avenue to make your voice heard, we also invite any employee that is facing problems to reach out to your HRBP so they are aware and can provide feedback upwards as well. If you have any additional feedback that you would like to share, we encourage you to send us an email at inside@indeed.com to continue a confidential discussion.

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