For those who want to move up and display commitment and effort, it's an excellent company for upward mobility. If your interest is in staying on the front lines, plenty of room for those positions as well.
Cons
Front-line employees work in customer service which isn't for everyone.
Incept Response
1y
Thanks so much for your feedback. I think it is accurate in both the rewards being focused on those most committed as well as the fact that the actual work just isn't for everyone. Thanks for sharing.
Sam Falletta
CEO
4.0
14 Apr 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
They invested in culture, connection, and clients employees can feel good about working with
Cons
The call center industry seems not to be growing much