+Poor work/life balance, particularly in engineering
+Leadership knows engineering and sales well but is not experienced in other areas, resulting in important, non-technical decisions languishing
+Lack of diversity in thinking and in backgrounds, with most women in engineering leaving over the last year
+Tendency to treat customers like a burden instead of as partners or as sources of strategic input
+Leadership has hired and retained talent poorly outside of the areas where leadership is experienced, which is engineering and sales
+Tendency to blame people who are no longer on the team for our issues