Poor set of products - Service Desk Analyst Idox Employee Review

Passionate teams that are willing to work together to improve product. Close client contacts that continue the business.

Management has no ability to invest in the personal growth of the employees. Churn. Lack of sales ability.

Work culture is good here,

* Compensation growth lacks transparency, with unclear criteria for progression beyond a certain level. * Leadership tends to prioritize increasing headcount over improving efficiency and technology-driven outcomes. * High-performing employees may feel undervalued despite consistent impact and contributions. * Decision-making can sometimes reflect traditional management thinking rather than a modern.