The absolute worst company. Predatory, incompetent and owned by a control freak - Support Engineer Idera, Inc. Employee Review

1.0
6 Apr 2022
Recommend
CEO approval
Business outlook

Pros

There are no discernible pros to working here. You are a means to an end in the endless role of making obscene amounts of money for the few at the top, while trying to keep extremely unhappy company's tied to your products that Idera purchased at bargain basement prices and keep on life support, but not longer really care about nor know what they bought.

Cons

Where to start ? - The don't care about customers or the products they have acquired. - EVERYTHING is outsourced to cheap an inexperienced engineers who neither own the product nor care about it. 'Just fix it' mentality and hope for the best. - QA is just awful. Products are tested by people who don't know the product and rubber stamp. - LIES. Never tell the customer the truth. Keep them hoping that things are being addressed. - Accept you have no say in anything. You are to do your job under awful conditions. Every aspect of this company is so silo'd that no one knows anything other than their immediate role. - Communication with engineers is impossible. They are on the other side of the world and have no direct interaction with support. - People are let go on a whim, with no explanation. Our department has gone through 4 product managers in the same amount of years. - They do not value experience gained on the job. You can have years of experience which can only be obtained by working at the company - only to be let go and have a new person come in with no training and have to learn your job from square one. - Total incompetence abounds. A software company that doesn't have engineers or technical staff on hand is something to be very wary about. Everything is outsourced - the only thing that is in house is sales and marketing. Think about that for a minute if you are using Idera products. - Total control freak of an owner. He constantly needs praise to stroke his ego and need to micro manage every aspect of his company. How many people make your employees sit in a queue for company-wide zoom meetings to let them in himself (or delegate to trusted person) to see who attends. And please don't even be 1 minute late for the meeting (of 300+ people) as you will be called out and your tardiness noted. - Dev cycles are *months* in the making. We used to have releases every few months with over 100+ fixes per release. Now we release every 4-6 months with maybe 10-15 bug fixes and they are actually *proud* of that. - I could go on but I think you understand - this is not a software company - it is a rape and pillage company where they milk the customers for every penny and give almost nothing back to the software development or fixes.

Explore other reviews about Idera, Inc.

3.0
31 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Supportive and collaborative team culture Solid work/life balance Opportunity to learn B2B software sales processes

Cons

Upper management is disconnected from the sales team The core product is outdated and struggles against modern competition Feedback and concerns from the sales floor are often ignored Company prioritizes other tools and neglects investment in this product Performance expectations are unclear — high KPIs don’t protect you if revenue isn’t there Sudden terminations without proper warnings

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