Supportive team but low pay and limited PTO - Customer Support Icon Payments Employee Review

3.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

very very nice co-worker and managers. the best and i think only thing they have

Cons

- low pay and poor PTO. they give 1 day PTO only on your first year

Explore other reviews about Icon Payments

5.0
5 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Since the management office was in New York and myself being in Columbus, I was able to enjoy a significant degree of autonomy over my work. This autonomy allowed me to manage my tasks efficiently and maintain a healthy work-life balance. It's worth noting that this self-directed approach might not suit everyone, but for those who thrive under minimal supervision, it's an ideal environment.

Cons

Due to minimal supervision, I sometimes found it difficult to find clear direction in business development (BD) tasks. This environment necessitates a proactive approach to identify leads, manage follow-ups, and drive progress. While this level of autonomy can be empowering, it may present a steep learning curve for those new to BD. However, for experienced BD professionals, these challenges shouldn't pose a significant issue.

2.0
29 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good location and flexible schedule

Cons

Disorganized structure and less respect

1
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