2/5 - 911 Dispatcher IXP Corporation Employee Review

Advancement opportunities, involved management, great coworkers

Occasional work life balance struggles

Money - but at the expense of your mental health

This company suffers from extremely poor management, especially within dispatch. The dispatch directors themselves foster a toxic and retaliatory work environment by speaking to employees in hostile and demeaning ways. Favoritism and unequal treatment are routine, and those who raise concerns face retaliation instead of fair resolution. HR is not neutral and does not protect staff. Instead, it enables bad management by dismissing complaints and allowing directors to continue unchecked. Many employees have left unhappy and upset with the way they were treated, which speaks volumes about the workplace culture. The result is an environment defined by intimidation, hostility, and fear rather than professionalism and accountability. This is not a company that values or supports its employees. I strongly caution anyone considering employment here—particularly in dispatch—to look elsewhere.