My experience at ITI Digital was very negative overall. The role presented during the hiring process was completely different from what the day-to-day job actually became. What was described as a more strategic sales position ended up being an extremely aggressive cold-calling environment with unrealistic expectations and very little to none onboarding or support.
One of the biggest issues was the lack of transparency from leadership. During the hiring process and interviews, the owner/CEO presented herself as extremely warm, understanding, and supportive. However, once inside the company, the reality felt completely different. Her communication style often came across as aggressive, hostile, and emotionally reactive, creating a very stressful work environment. At times, it even felt like there was an effort to mask serious anger-management issues during recruitment that later became visible in daily interactions.
The internal culture was also uncomfortable overall, with attitudes and comments that felt highly unprofessional and, at times, discriminatory.
Sales environments can absolutely be demanding, but honesty during recruitment, emotional professionalism from leadership, and respectful treatment of employees should be basic standards. Unfortunately, that was not my experience here