Friendly management but limited career progression and low pay - IT Support Technician IT Champion Employee Review

3.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Friendly management, good company events and benefits including working from home and sick pay

Cons

Lazy working environment with little initiative encouraged. Career progression is limited and there is no clear development path into senior roles. Workload is inconsistent with a lot of down time between tickets and calls. Pay is on the lower end .

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IT Champion Response
1d
We are very proud of the large number of apprenticeships we have provided and the success we have had in helping those colleagues progress into highly valued and senior members of the team. With apprentices, we purposely focus on training and development and whilst that may, at times, mean workloads are inconsistent, it does allow for the best possible opportunity to develop with confidence and capability. We do appreciate the positives noted in your review and is a marked contrast to many IT role reviews you will see posted elsewhere, noting how people feel overloaded with work, poorly trained and under supported. Matt Phillips

Explore other reviews about IT Champion

5.0
7 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Too many to list if I'm totally honest. The team are amazing and everyone is so friendly, the management team are responsive and involved with the team at all times. We have a lot of work party's/events which are always a blast! The progression paths are phenomenal and they have a clear pathway mapped out and you can take it at a rate that's best for you. As I started with there are too many pros to list here.

Cons

Literally cant think of any.

5.0
30 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Team building activities like Go karting. Christmas and Summer Parties. Leaver parties to give the member of team the proper send-off they deserve. Christmas and end of financial year bonuses. Extra cash added onto monthly pay when we receive positive feedback from clients.

Cons

None that come to mind.

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