Salespeople-look elsewhere! - Account Executive IST Management Employee Review

1.0
14 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The salary was great and based on location. They offer an excellent 6 week training program at their company headquarters in Atlanta, GA. You report directly to your assigned regional sales manager, however everyone on the team was more than happy to help with anything.

Cons

The CEO of the company is WAY too involved with the sales team. He will call you individually if you have not made any sales only weeks into leaving the training program. I saw him fire over 20 salespeople at my time with the company including sales executives who had hit their monthly goals, gone above and beyond, etc. I was laid off only 8 months into working here. The sales cycle is very slow as I was on the litigation side of the sales team, which gave me no time to make any sales. Every Monday, the CEO held a meeting with the entire sales team and would go around 1 by 1 to each person asking what they've sold that week. Most of the reps were new and had sold nothing and he would make us feel terrible about making no sales. He is a CEO that does not understand his business and expects way too much from the team. If you want to always be on edge and thinking you're going to get fired every single day while at work, then have at it. I do not recommend working here if you want job security and to be a part of a team who motivates you and encourages you.

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IST Management Response
2y
My name is Jay Lafont and I am the HR Director for IST Management Services. Thank you for your feedback. We truly value the insights and perspectives of all our associates. Our company is deeply committed to fostering an environment where our sales executives thrive. We pride ourselves on not only providing extensive support and resources to ensure their success, but also offering the best commission plan in the industry, especially for high-revenue producing eDiscovery sales execs. Our approach is holistic, valuing not just the end sales but also the essential activities that build a robust pipeline and drive the entire sales process forward. With our CEO's extensive experience in this domain, we've cultivated an understanding of the nuances that make sales successful. We truly believe in the potential of each sales executive and are devoted to their growth and achievement. We're always here to support and collaborate, ensuring that every individual finds success with us.

Explore other reviews about IST Management

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've had a great experience working at IST. The people are supportive, collaborative, and genuinely willing to help each other succeed. Teamwork is a big part of the culture, and it's refreshing to work alongside colleagues who are both knowledgeable and approachable. The positive work environment and strong relationships among employees make IST an enjoyable place to work. I appreciate being part of a team that values communication, professionalism, and mutual support.

Cons

None come to mind at this time.

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IST Management Response
1w
Thank you for your comments and feedback. It is very much appreciated!
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