4.0
17 Nov 2016
Current employee, less than 1 year
San Jose, CA
Recommend
CEO approval
Business outlook
Pros
Get to help taxpayers or their accountant resolve their tax issues. The work is left at the office and no one is expected to work overtime. There are many opportunities within the agency provided that you work here for at least a year to meet the "time in grade" requirement for transfers.
Cons
Steep learning curve in the beginning but the calls get easier. The computer system requires really good technical aptitude to pick up.