Stay away at all costs! - Account Manager IRIS Software Group Employee Review

1.0
28 Jan 2024
Recommend
CEO approval
Business outlook

Pros

The people you meet. I met some of the best friends there, we all suffered together.

Cons

I don’t even know where to start. I’ve never been so poorly listened to, treated like a child and disrespected by management since I’ve started working full time. The managers are extremely patronising and controlling, the pay and commission is awful (they promise you the world and you soon realise it’s all lies) and the employee retention is so bad I should’ve seen this as a red flag when I started. You could bring in an amazing deal and if you missed your call time by 10 minutes you would get in trouble. I was called names by the managers. I was told off for eating a sandwich at my desk once, when I didn’t have a lunch because I was so busy. People steal deals off you on a daily basis, and then these people get praised and higher commission because they were sneaky with the way they worked. People would cry on a weekly basis because of the conditions or the managers, it was truly toxic and after working there 7 months I didn’t feel like myself anymore, I was so miserable and this is the case for all my friends I met there.

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IRIS Software Group Response
2y
Thank you for taking the time to leave a review, although we’re extremely surprised and disappointed by your comments regarding your experience in our sales function. We have zero tolerance towards discrimination or bullying of any kind and would strongly encourage you to reach out to our Chief People Officer, or to any member of the HR team in confidence. We’re proud to be recognised as a Great Place to Work© and are very sorry to hear that this was not your experience. We take the feedback of all our employees seriously and want to be able to address your concerns and put things right. We’re always looking for ways we can be the best we can be, please email employee.feedback@iris.co.uk if you have more feedback to share. Kind regards, the HR team

Explore other reviews about IRIS Software Group

5.0
6 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
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IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

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