Consider it a stepping stone, not a career path - Customer Service Representative (CSR) IQVIA Employee Review

2.0
1 Sept 2021
Recommend
CEO approval
Business outlook

Pros

The benefits that went with this position are all gone.

Cons

Management that doesn't listen. Penny pincher accountants put in charge of field support that do not understand the position. Removal of 401k benefits to turn a larger profit, despite already turning a profit and not incurring losses. No/low opportunity for growth or promotion within the company.

Explore other reviews about IQVIA

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

good learning opportunity and a stepping stone

Cons

sponsor driven, sloe promotions, decent pay

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team was great to work with and the general work environment was hard to beat

Cons

It felt like sales and upper management completely dropped the ball with our product. We had what could have been a large success in the market but we were too ignored to really push ourselves towards new customers. Pretty much the whole team was laid off as a result.

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