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      IKEA

      Engaged employer

      IKEA reviews

      Mixed Bag - Customer Resolution Specialist IKEA Employee Review

      2.0
      14 Aug 2018
      Customer resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      They take care of their employees from the standpoint of caring about them.

      Cons

      They don't train you properly for the job, which made doing my job especially frustrating since my department was in Customer Resolutions.

      Explore other reviews about IKEA

      5.0
      25 Jun 2026
      It support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place to work in

      Cons

      Sometimes on call and weekends and nights work

      3.0
      2 Jul 2026
      Interior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits PTO and vacation The team is good. Installing the roomsets and media Picking design to a certain extent

      Cons

      Management The design can be really controlled You have to get approval from so many people Manager is micro managing

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