Supportive culture and training, but unpredictable demands - Generalist sales IKEA Employee Review

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team with a positive culture. Good training and onboarding process, and colleagues are always willing to help. Flexible working arrangements and strong focus on customer experience. Opportunities to learn communication, problem-solving, and teamwork skills in a fast-paced environment.

Cons

Customer demand can be unpredictable, especially during promotions and peak periods. Some processes involve multiple systems and teams, which can occasionally slow down resolutions. Career progression opportunities may depend on business needs and available openings.

Explore other reviews about IKEA

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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