Great benefits and cool colleagues overshadowed by toxic management - Costumer Service IKEA Employee Review

2.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits were great and worked with really cool people

Cons

Manager bullying employees, favoritism, mental health support wasn’t caring , pay was horrible , never any appreciation, can’t move up if you aren’t close with someone .

Explore other reviews about IKEA

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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