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ICON Communication Centres

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Terrible experience - Telemarketing ICON Communication Centres Employee Review

1.0
13 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Easy entry-level. First experience too.

Cons

Toxic environment guaranteed by the poor management of human resources. Inequality in the treatment of employees, being the supervisor's favorite is the only way to gain respect and your rights. Promises never kept, bonuses that suddenly disappeared and childish spite from superiors are routine. Being one of the best salespeople for three consecutive years but thinking with your own mind is not appreciated, indeed I would say something not comfortable for those who want to manage employees like puppets. This is the reason that probably guarantees a continuous turnover of employees who often leave the company exhausted by intolerable pressure. The only good thing I had was a team of good Italian and Spanish colleagues that of course the company managed to completely disperse (thanks to what has been written so far). ​

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ICON Communication Centres Response
3y
Thank you for your review. We find your assessment quite problematic and we would be interested in learning about the specifics of your allegations, please. Kindly email info@theiconadvantage.com to discuss your review in more detail. On behalf of ICON, we thank you kindly for your three years of service and wish you all the best of success in your future endeavours.

Explore other reviews about ICON Communication Centres

5.0
27 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Nice team, good atmosphere, multicultural, active, open-minded and modern company, pleasant office but also practical to work from home.

Cons

I am living far from Prague, can be problematic for me after the pandemic if the management decide to go back to work into the office in Prague.....

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ICON Communication Centres Response
4y
Thank you for being an amazing part of the ICON team! We really appreciate you spending your career with us and want to make sure that ICON also works for you; if you do have issues working from the office due to distance, please talk to your Line Manager as soon as possible. :)
5.0
1 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great team to work with - Good career progression and mentoring - Very multi-cultural company

Cons

- Benefits package should be tailored to home office needs and improved - Better compensation package

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ICON Communication Centres Response
4y
Thank you for your incredibly thoughtful and considerate review. We're on board with your list of pros and as to the list of cons - we agree about further tailoring the benefits and remuneration to the hybrid working model and this is planned for 2022. :)
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