N/A - CSR ICG America Employee Review

3.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good company to start off as, for call center role

Cons

no benefits at all available

Explore other reviews about ICG America

5.0
17 Dec 2021
Recommend
CEO approval
Business outlook

Pros

-Really nice managers and team lead - Good Pay for fair work - Relaxed work environemnt

Cons

- Additional responsibilities outside of phone service can be too time consuming - Sometimes call center got overloaded with small staff

5.0
13 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Good Management Friendly Co-Workers Positive Atmosphere Decent Pay Flexible Schedule Acknowledge & Appreciating your hard work. Great food for Catering during Peak Season. I was hired as a seasonal worker and It worked out well for me because when I started I was pregnant, I was towards the end of my 2nd trimester, and I've stayed here up until my due date, well after 40 weeks! I really surprised myself by showing up everyday faithfully on time. I was always ready to get up and start my day because that's how "happy" I felt being here. I'm happy to say that once my seasonal contract is up, I was told that they would be happy to have me come back and that's exactly what I plan on doing!

Cons

Since I been here.. Well, I'll have to skip this or else I'm gonna end up overthinking it and making something up. I say this because it's been nothing but a great experience since I first started. However, I guess the ONLY thing I could speak on is the benefits & Compensation. I came into this already having prior benefits so I can't elaborate too much on that part, sorry.

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