IBM has many divisions; some are not very good places to work. - Technology Consulting Senior Consultant IBM Employee Review

2.0
2 Sept 2008
Recommend
CEO approval
Business outlook

Pros

Insurance and other benefits are good. IBM matches 401k of the first few % of salary. I have met long-time IBM employees who were very happy with the company; however, I have yet to meet anyone in IBM's Global Services division (where I work) who was very satisfied with their job.

Cons

Poor communication between different parts of IBM; while the customer thinks that they are working with one IBM, in reality it is as though each part was competing with each other. In IBM's Global Services division, there is no training budget! I have been in computer technology for over 30 years; I have never before worked for a company that refused to provide training. We are actually told to "not give the customer more than they expect"! While I can see this as a way to minimize labor expenses, it goes against everything I've ever been trained to do for customers. Many people in the Global Services division just got a 15% pay cut, even though we are making a profit and IBM as a whole is doing well. IBM is a huge company; there is a tremendous amount of red tape, and innovation is not a concept. Individual recognition is not given. For example, I came up with a need the customer had and worked with the customer and IBM to add a service to the contract; it is extra work for me, but brings in nearly the equivalent of my salary each year. I never heard "thank you" from anyone at IBM, and my salary was cut 15% like everyone else. I see other services that I could offer that would bring in additional revenue, but there is no reward, only extra work, so I would be foolish to put in the effort to set these up.

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5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance and great project

Cons

none really had a great time

4.0
26 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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