Good Company but not best in class (IBM Philippines) - Project Manager IBM Employee Review

3.0
4 Feb 2018
Recommend
CEO approval
Business outlook

Pros

I worked for the delivery center in the Philippines (aka CIC). Here are my observations: >They can offer high base pay for experienced hire so this should be carefully negotiated >Lots of of opportunities for those well connected with senior management >You can get away with process requirements in a lot of cases (very forgiving environment) >They provide ThinkPads for all IT practitioners; work from home can be negotiated depending on the role and tenure (and connections) >If you are a bright talent, you can definitely shine among mediocre bunch. >Availability of online trainings for latest IT Trends (e.g. Blockchain, cloud, agile, design thinking, etc) >Travel opportunities (not a lot though) >Limited free parking

Cons

>Very thin on benefits; in fact just the basics (HMO and insurance). So negotiate for high base pay and you are all set >This company is for the the mediocre; if you are so-so and ambitious, you just need to get along with the right people >Senior leadership tend to be cliquish; you need to be friends with one of them and inch your way to the rest >Most projects are on night shift supporting US clients >Overall global culture is fragmented due to different business towers; local culture in the Philippines tend to be mediocre, hence if you are a bright talent, there is a strong temptation to go with the flow and be mediocre as well. >The delivery center (IBM Solutions Delivery) tend to have inferior salary and benefits vs their mother company (IBM Philippines). So if you are after better salary and benefits, go with the IBM Philippines entity. >Support system (IT help desk, facilities, travel desk, etc) is bureaucratic >Employees are forbidden to divulge their rank/level in the company but we all know this is impossible to hide I know I have a lot of gripes but overall my tenure in IBM is still a good one. I made good connections and friends, and learned a lot from my experience. So, if you are in it for the experience and paycheck, and can bear some of these Cons, it is not such a bad place at all.

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5.0
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Pros

Will open many doors for you career wise. Tons to learn

Cons

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4.0
26 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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