Great heritage, brand and values; company is doing well but its employees are not.... - Anonymous employee IBM Employee Review

2.0
9 Mar 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great heritage, brand and values at the Corporate level. - Great set of employees, still attracts good people - Very clean when it comes to doing business - Good work-life balance; you decide if you want to stretch. If you stretch you do well for yourself. - Very good place for women and young mothers - Job rotation is encouraged; so you don't have to leave the company for new experiences. - Cutting edge work in its field - Solid reputation with clients and partners; IBM business card always opens doors.

Cons

- Its a "Manager-Driven" company - Managers decide every aspect of a employees life; i.e, IBM HR is irrelevant; we can do without it; nobody will miss them. - The performance management system or Personal Business Commitments (PBC) process has degenerated to a highly political process; objectivity and fairness is totally lost and PBC ratings are today an index of managers favorites. - Promotions are highly political; for senior levels your promotion depends on how many Americans you know ( of course it is a American company after all.) - Culture of sycophancy; Bosses expect subordinates to be pliant people; different view points are not appreciated. - Bad paymaster by company policy - Market Reference Point (MRP) for compensation by IBM policy is 50 percentile. The MRP is the mid-point for the market for a particular job based on competitive information by industry and country. That means that IBM will always pay you below the 50% mark for any job role & experience level. If your pay exceeds the 50% mark (or 100%+ of Prevailing Market Rate) then your increments stop. Longer you work for this company more you fall behind in your compensation. - Slow career progression is the norm - The company will offer you a role that is banded at a higher band level but you cannot cascade to a higher band and pay level. But that higher band level and pay is easily offered to less qualified external hires, current employees have to wait years for their promotions. The company clearly takes current employees for granted. - Company management is obsessed with 2015 Financial roadmap and returning cash to shareholders and in the process not investing in employees with the result that company executives and shareholders are doing well but its employees are not...

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5.0
29 May 2026
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CEO approval
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Pros

Supportive and friendly team with helpful mentorship, interesting machine learning work, and an overall positive internship experience.

Cons

As a large company, processes can move slowly at times.

4.0
26 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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