Pros
You get to help others.
Cons
They use shady wording when describing benefits. Do not be mislead, they say you get all of these PTO hours, but they fail to mention you have to use them for the companies chosen break dates when they are not open. It leaves you with roughly 4 sick days a year if you were to need it (if you divide out what you can accrue and the amount of days that are breaks for the centers). There is little to no support for their staff when it comes to the amount of stress you may find in the workplace and how drained you may be come. When I was in training the few people who were recerting and had been there a while complained about burn out and said there is no practical support for employees (as you will have little time to use the few resources you have access to). I wish I would have taken this as a serious red flag. As mentioned above pto is limited so don’t expect to be able to take time for your mental health. They are misleading about other benefits as well. I was told that FSA is just like an HSA, they failed to mention its use it or lose it before you leave. They will get that money and get to keep it if you don’t use it (this came from one of the FSA company’s employees after the fact). They will take FSA money out of your last check when you will no longer be able to use it (I guess you can think of it as an unwilling donation)! Some practices they will asked to be done seemed questionable through an ethical lens. So if ethics in professional practices is important to you make sure they align with your stance on various matters. From my experience you can’t trust supervisors to to take accountability for system/procedure failures either, they find a way to pin it on you. They showed no sense of accountability. If you are a college student somewhere or you work multiple jobs— be mindful. They will say they can be flexible and work with you but that may not be the case.