Opposites ends of the Spectrum - Tech Support Engineer Hyland Employee Review

1.0
27 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Met one of my best friends here and decent rapport with non management employees in southern satellite office. CEO seemed like a decent fellow personally but solely a mouthpiece of the board.

Cons

Worst manager known to man who does not stand-by his employees, known to clothesline employees when they need help pushing a customer issue forward. Management would take off and leave grunt employees to carry the load despite their being critical issues at hand. Huge disconnect between satellite office and corporate office in Westlake. Bunch of rah rah rah coming from up north. Manager did not know product so he would rule with iron fist on insignificant employee actions such as talkativeness, breaks, punctuality etc. Was treated with more autonomy in grade school. Preferential treatment to employees of opposite gender, likely sexual harassment or other inappropriate activity going on behind the scenes. Pay is a joke. Many more to list, I was on brink of suicide working here. Praise be to God I got out and work for a superior company in every aspect.

Explore other reviews about Hyland

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work/life balance Great people to work with on daily basis Ability to work remote (US based) Plenty of development opportunities I've been given the tools I need to do my job and be innovative I have an amazing manager and team that I lead

Cons

I am restricted on where I can hire new employees right now. There are a lot of competing priorities with similar deadlines which can be stressful, but the days go by fast.

1
avatar
Hyland Response
1w
Thank you for sharing your experience and for your many years with Hyland. We’re glad to hear that work-life balance, flexibility, development opportunities and — most importantly — the people you work with continue to stand out. Your comments reflect what we value deeply: a strong culture shaped by talented, supportive teams and managers who help make Hyland a great place to work. We also appreciate your feedback on competing priorities and hiring considerations. As Hyland continues to grow and evolve, balancing priorities is a natural part of that journey, and we remain focused on supporting our teams and strengthening how we operate. Thank you for your continued contributions and for helping make Hyland’s culture what it is. - Hyland HR Team
2.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote or hybrid capability. Usually a flexible schedule.

Cons

Constant quiet firing. They've figured out how to avoid public disclosures quite well. Every month they're whacking batches of 20~30 employees - esp. if you were in a higher pay band or part of an acquired company. There's constant leadership churn as of late - not that leadership was ever that great, but the clownshow has more makeup on the pigs now. If you were part of an acquired company, the stench of nepotism was constant. Hyland doesn't provide legitimate training or certification assistance for everyone. Their products would fail any sort of security scan by an AI tool too. If you're a customer, buyer beware.

5
avatar
Hyland Response
1mo
Thank you for taking the time to share your perspective and for your years of service at Hyland. We recognize that organizational change can be difficult and that periods of transition may feel uncertain. While experiences can vary, this perspective does not fully reflect our approach as an organization. We remain committed to clear communication, responsible workforce practices and investing in employee growth and development opportunities. As Hyland continues to grow and evolve, we are focused on supporting our employees and customers through this journey and strengthening how we operate for long-term success. We appreciate your perspective and wish you all the best in your next chapter. - Hyland HR Team
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