Great place to work, until it wasn't - Chat Care Associate Hyatt Employee Review

4.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Flexible hours. Great PTO system. Paid holidays if working in corporate.

Cons

They lied to us for a few years, stating we were the future while training a team overseas to outsource to and lay us all off without any heads up. We were not offered other positions in the company.

Explore other reviews about Hyatt

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Commission, Flexible schedule, Customer service, Comp nights

Cons

Lack of room for growth. GO environment

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Most people are friendly at times.

Cons

Micromanaging too much and not letting workers do anything on their own.

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