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      Humana

      Engaged employer

      Humana reviews

      Humana is a great fast paced place to work if you like member services - Inbound Customer Service Representative Humana Employee Review

      5.0
      10 Oct 2022
      Inbound customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing benefits starting day one, very inclusive environment, ability to help Medicare members navigate their plans

      Cons

      Work metrics are very tightly measured and constantly adding more, distracting from time and effort needed for member assistance, reps give incorrect info, hr/leave process is handled by a difficult third party, lack of

      Explore other reviews about Humana

      5.0
      9 Apr 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Honest. Fun, caring but tough

      Cons

      Always about to get better

      3.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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