Good Company - Customer Service Representative (CSR) Humana Employee Review

4.0
30 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Good benefits, good trainers when in training classes. The job is to assist Medicare recipients so you feel like you are helping those elderly who really need guidance to there medical options.

Cons

After training you are thrown in to the wolves and their is not a lot of assistance to help you. The managers also get on your case of how long you are the phone and you practically just started and getting the hang of it. This can be come highly stressful.

Explore other reviews about Humana

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, good leadership, great associates

Cons

I dont have any at this time

4.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is excelent. Culture is friendly, and professional

Cons

Managment can not get out of thier own way. So much waiste. The only reason the firm does so well is that its competition is as bad as they are.

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