Customer Service - Customer Service Representative Humana Employee Review

3.0
12 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Worked with some very good people.Good environment for a person that does not want to have independence or have to make own discisions or resolve problems directly.

Cons

Micromanaged by uneducated managers. Very much a high school like environment. Time needed to follow up on outstanding issues is doled out as a favor.

Explore other reviews about Humana

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Awesome company with best industry standards

Cons

Nothing I could notice , very good company

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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