Great company, great benefits, stellar management - Care Coach Humana Employee Review

4.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

-Caseload is far more manageable compared to other insurance providers. - Upper management is very transparent and understanding of a CC's role and caseload -Managers are thoughtful and always willing to help

Cons

-Pay can be better -Some difficulty growing within the company

Explore other reviews about Humana

5.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Engaging and helpful colleagues, really great space to work.

Cons

nothing as such since i just joined

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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