Unorganized environment - Customer Care Manager Howspace Employee Review

3.0
14 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Freedom and autonomy, remote work, friendly employees

Cons

Poor leadership styles, no proper targets to track success, little to no training

Explore other reviews about Howspace

4.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Howspace is the best collaboration and learning platform, reliable, versatile, evolving, and loved by customers. Lovely and satisfied customers. I have never before worked in a place where customer satisfaction is this high, which means that 99% of customer work is positive, inspiring, and energizing. Smart, helpful, fun, and easygoing coworkers. A good spirit of collaboration, largely shared values, and a shared "love" for Howspace have carried us forward so far. Good employment benefits and nice get-togethers every now and then.

Cons

- kasvufirma, jolla on ollut ja tulee olemaan kasvukipuja - Kasvuhakuisella yrityksellä on elämä jatkuvaa muutosta. Kun tulee uusia johtajia, tehdän jälleen uudella tavalla. Kasvu ja voittaminen tarkoittaa kovaa työtä ja jatkuvaa muutosta.

5.0
15 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

+ although there are constant changes, these days it feels like the direction is clear and the company is making improvements rather than changes + the company has gone through a rather long path to become a SaaS company, but now it seems like we’re finally getting there + fun and professional people, I truly enjoy working with my colleagues + ambitious targets, but there’s room for freedom and responsibility in how to achieve them

Cons

- not a con as such, but with changes in the leadership, the culture is developing and don’t know yet which form it will take - the pace is high, and constant prioritisation is needed to manage one’s workload sustainably - some of the pro’s could also be seen as cons, and I think it requires a certain mindset to see them more as positives

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Howspace Response
4mo
Thank you for taking the time to share your thoughts, we really appreciate the balanced feedback. It’s great to hear that the company’s direction feels clearer and that our journey toward becoming a SaaS company is visible. You raise valid points about leadership changes, cultural development, and the fast pace. We’re working to provide clarity, prioritisation, and support so that ambition and sustainability go hand in hand as we continue to evolve. Best regards, People Team
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