Avoid - Games Master (Minimum Wage) Houdini's Escape Room Experience Employee Review

Running the rooms themselves are so much fun and will probably always be the most fun I’ve had at work

Everything else. Insanely inconsistent hours, being on call, bonuses not paid properly, and literally every decision Tenpin has made since buying out the company. They got rid of the gap in the schedule that allows for breaks resulting in up to 14 hour long shifts with no break, changing the on call notice from 2 hours to 30 minutes, getting rid of bonuses for reviews and lots of other things. The absolute worst is the expectation to run two games at once, giving customers only half our attention for the ridiculous price they’re paying to be there when the only cost to run the rooms is the minimum wage staff. Tenpin’s stinginess and priorities for profit means giving the customers a worse experience and making the job itself hellish. The training is also abysmal

Easy work and I literally have nothing else

Unsafe, always breaking, no support. Unpaid on call. No staff safety procedures. No manager on site.