Pros
The work-life balance is impressive considering Hotwire is a digital company and is located in San Francisco. The company is slowly modernizing after several years of a stagnant "if it isn't broken, don't fix it" mentality. Due to both the size of the company and the leadership, your title does not determine whether or not you get to have a voice. There is an opportunity at this point in time to greatly impact the future of this brand.
Cons
Because the company is in a position to play catch-up after years without any major change, there are internal growing pains. There is little to no cross-functional alignment (terrotorial silos) and most teams assume their own goals translate to the goals of others. The vocal minority often win during times of conflict. There is very little comaraderie among employees, and it seems as though people's various passions about the company have less to do with the product itself, but with the discounts (which are subpar). While the company frantically tries to scale for change, teams are being fractured across the Seattle and San Francisco offices - further reducing chances of developing a sense of comeraderie. While the work varies in excitement, the environment is dry and humorless. Transparency on mobility, pay scales and career development is opaque at best. Compensation (despite the fact that it is located in the most expensive city in America) is not even close to competitive.