5.0
30 Apr 2026
Former employee, more than 1 year
Houston, TX
Recommend
CEO approval
Business outlook
Pros
Great work environment with a strong culture of hospitality and teamwork. Management is supportive, approachable, and genuinely cares about both employees and guest experience. Excellent place to gain hands-on experience in a high-standard hotel setting and develop customer service skills.
Cons
As with most hotels, operations run 24/7, so schedules can require flexibility, including weekends and holidays.