Property management is a dogfight. Much of the job is making full grown adults fulfill their responsibilities. In hindsight, not a great career path for prior military who is used to people acting with integrity. On account of major stress, everyone including CEO can have periods of less than stellar mood. In the heat of the moment, the environment can make it seem as if the people themselves are the problem when, in fact, it’s simply rough to do business in any capacity where you have control over people’s basic needs.