Disconnected Management/Leadership - Anonymous employee Hopper Employee Review

1.0
25 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There's an endless supply of frozen bagels and sometimes cream cheese to eat it with. Some staff are really great, genuine people and I feel bad that they're still at Hopper when they deserve so much more.

Cons

The CEO, when he's in the office, sits at a throne like desk in the middle of the office, overseeing everyone as his feeble subjects. He makes no effort to talk to any of his 60ish employees (which would be easy to do for a small company). He walks around to observe his employees doing work and then walks out without saying a word. Real personable. Clearly knows how to be a leader. The rest of management is in Boston who make expensive trips to Montreal for something that could be announced in an email or video. They also just keep to themselves and make no effort to get to know anyone from their teams so of course, when they make decisions, they are made without any regard to any of the employees it will impact.

Explore other reviews about Hopper

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and team structure is good.

Cons

Little overwhelming and not great futuristic thinking interm's of data

2.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

pay, remote, some good/smart people in pockets

Cons

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
See reviews by: Helpful|Rating|Date|All