It's an opportunity to help people by meeting them where they are. The prospect of giving hope and encouraging them to take one day at a time. Motivational interviewing assisted in helping clients to reach their goals. Keeping it real when it came to being a parent for their children was important in challenging them to become their best selves.
Cons
Some staff were not equipped to engage with clients. Staff with CASAC-T are not utilized and given a chance to develop and move to the next level. Not a team work environment. Too much favoritism.