A Great Place to Work - Staff Engineer HomeX Employee Review

5.0
6 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Fast-moving tech company, working on the edge of Machine Learning and wider AI technologies to solve real problems in the home maintenance space. The work culture is open, collaborative, rewarding and intellectually stimulating. It is exciting to be given open-ended problems and the resources to solve them. The leadership prioritises two-way communication, empowerment of employees, promotion of good ideas and advancing employees' professional development. The company culture also prizes work-life balance, putting family first, flexible working (remote or on-site, depending on what you prefer), generous holiday, health care stipend and stock options. Work here if you want lots of opportunities to have an impact and advance professionally.

Cons

As a smaller team, we need to be dynamic and scrappy. You won't enjoy it here if you are looking for a clearly defined, limited role that focusses on only one technical problem.

Explore other reviews about HomeX

5.0
15 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This has been one of the most fun and rewarding positions I have ever had in my career.

Cons

DEI is not the greatest in the field operations.

1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

If you like a non traditional Monday to Friday schedule, this is the only pro to this job.

Cons

Low paying wage-$20/hr They offer incentives, but make it VERY hard to obtain them. VERY high volume call center, 70-100 calls a day! Rude and entitled customers you have to deal with! Management changes their minds on call taking procedures all the time! You get use to doing something, then the procedure is switched up randomly. They LOVE to micromanage their agents. They write you up for anything without giving warnings beforehand that you're on the brink. No appreciation for their CSR'S at all! No lunches or anything to build/keep morale in the call center.

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