Pros
The pepople make it a fun place to work, good remuneration package. Good managers do recognise talent and harness it, more recently there is focus on development at all levels. A clear strategy has been shared by senior management and there are lots of changes to make this happen. 'Customer focussed' aren't just words there are initiatives in place to encourage all employees to suggest ways to improve things for customers. Senior Management are no longer out of reach as they have been previously, they encourage questions and feedback.
Cons
Inductions when moving to new roles within the business could be improved. Secondments can go on for too long (there should be a maximum period of time). Technology has been in the dark ages (this is getting better).