Run away| unorganized | growing start up that is so clueless and inconsiderate - Account Manager Home365 Employee Review

1.0
29 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Autonomous work, you can mostly work from anywhere.

Cons

HOME365 will leave you to yourself with no support. They are clueless in their operations, mostly trying to shoot from the hip on how to run a company. They grow off of innovative property management ideas around the software. Still, the Software is so unreliable, and they are in denial about it, which makes it difficult for them to receive feedback sincerely. They have a terrible software experience, plagued with bugs, that employees, tenants, and landlords hate and suffer through. They also do some questionable practices that do not follow proper real estate laws from state to state, especially with how they hold the security deposits (SD). They have hurt many tenants out of (SD) and have damaged the reputation of many landlords whom they were representing. In New Jersey, tenants are supposed to sign a W9 form, and their SD is then placed in a interest barring account by HOME365. Home365 does not practice this. Trust me! Run consider another place to work with if you want peace.

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Home365 Response
2y
I hope this message finds you well. First and foremost, I would like to express our gratitude for taking the time to share your thoughts and experiences on Glassdoor. We value all feedback, whether positive or negative, as it helps us continually improve our workplace and provide the best possible environment for our employees. I'm truly sorry to hear that you had a negative experience during your time with our company. We take all concerns seriously. I want to assure you that your feedback is being taken seriously, and we are actively working to address these issues to create a better workplace for all employees. If you would be willing to share more specific details or suggestions on how we can improve, please don't hesitate to reach out directly. Your input is invaluable in our ongoing efforts to enhance our company culture. Again, thank you for sharing your thoughts, and I wish you success in your future endeavors. Your experiences, both positive and negative, are important to us, and we are committed to using them as a means to grow and evolve as an organization.

Explore other reviews about Home365

5.0
9 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The company empowers you to make decisions that directly benefit clients, with strong support from upper management. The job offers a lot of autonomy.

Cons

Handling multiple client accounts can be demanding, especially during peak periods, which can lead to occasional burnout.

1
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Home365 Response
1y
Thank you for your thoughtful review and for your contributions during your time as a Customer Success Manager. We’re pleased to hear that you felt empowered to make decisions and appreciated the autonomy and support from upper management. We also acknowledge your feedback regarding the demanding workload during peak periods. Balancing multiple client accounts can be challenging, and we’re committed to finding ways to better support our team during these busy times to help manage stress and prevent burnout. Your insights are invaluable, and we’ll use them to improve our processes and support systems. Thank you again for your hard work and dedication during your tenure with Home365. Best regards, Brooke Hannaford Chief People Officer Home365
2.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great coworkers and employees are allowed to work from home.

Cons

Leadership is openly biased and corrupt, playing favorites without shame. Skilled and hardworking employees are dismissed, ignored, and left without recognition, while incompetent people who contribute nothing are rewarded and celebrated because of personal connections. Effort, dedication, and loyalty mean absolutely nothing compared to who you know.

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