This company discriminates against employees with disabilities - Care Provider Home Instead Employee Review

1.0
2 Jul 2025
Recommend
CEO approval
Business outlook

Pros

For any amount of pros towards this company, it’s not worth it because you can’t trust them and it’s poorly managed.

Cons

This company is poorly managed and run. They also have absolutely no problem violating your HIPAA rights or discriminating against you for federally protected disabilities, especially when you do not require any accommodations on the job and you can perform all essential functions of the job without it hindering your safety or the safety of those for whom you care. It's too bad for them because I have excellent references, very happy clients and I’m overqualified for this position. Additionally, during orientation, Lucky informed me that there are several current workers’ compensation cases open with employees of the company. That immediately raised a flag for me.

Explore other reviews about Home Instead

5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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