Flexible - Anonymous employee Home Instead Employee Review

3.0
23 Jan 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you need a flexible schedule this is a wonderful place to work. It can also be an emotionally rewarding job. Getting to know the clients and spending time with them allows the opportunity to learn from people who have often lived full and interesting lives.

Cons

Home Instead offices are franchises and the quality of the experience really depends on the office you work for. Some are much better than others. This particular office cancels shifts at the last minute without compensation. Some offices also pay more than others so you should be aware of that.

Explore other reviews about Home Instead

5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

See reviews by: Helpful|Rating|Date|All