Supportive when it suits - Carer Home Instead Employee Review

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Matching of client is well thought out generally. Support visit from senior staff is brilliant and helpful as they are aware of the daily functions and possible frustrations that can be encountered as a lone worker.

Cons

Senior management is as supportive as you are useful to them. If transparency is what you are looking for in terms of payment structure and leave pay don’t expect a concise answer. When challenged about how payment is worked out one gets pushed from one department to another with a daily rate based on 10-12 hours but leave pay based on 8 hours which leaves the employee out of pocket every time. If one wants a direction change in career this is not even considered as an option and one gets pushed out without any further dialogue. Senior management doesn’t even have the courage to address one personally and has staff members that were in the onboard meeting at the same time do the dismissal. When addressing the clients family there was also bullying tactics trying to force issues that had no bearing on them as the contract was expired

Explore other reviews about Home Instead

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, no cap on OT, great work life balance

Cons

None for me personally. I really do enjoy working for my company.

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best Home Health company. They really care about their employees. They go the extra mile not just for all clients, but all the employees also. I highly recommend them for employment as well as home Health care for your family members.

Cons

The pay is on the lower end if you are not a Tier 3 or 4 level expertise. However, it is not a problem. They will train Tier 1 & 2 employees to level up to Tier 3 and 4.

See reviews by: Helpful|Rating|Date|All