Love helping the customers with their pets but the company would show more compassion towards the employees - Key Holder Hollywood Feed Employee Review

3.0
29 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Amazing discount! You get things at cost instead of a percentage off which is way better in my opinion. You get PTO and insurance and you can have a very flexible schedule you can build with the store manager

Cons

We used to get free lunches once a week but the company took that away recently. I feel like we always get tested with secret shoppers, we do well on the score but it’s annoying to always be on high alert when you haven’t had one in a while. Also it’s tough working pet sales in a state that has harsh winters. Last year we had a horrible snow storm and icy roads, we wanted to close early before it got worse but weren’t able to. Also we have a delivery car so customers aren’t that thoughtful when choosing a delivery in the snow storm or heavy rain.

Explore other reviews about Hollywood Feed

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Organized , low stress and wonderful customers

Cons

sometimes micro managed , continuous inventory

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The Voucher program ( not done by Hollywood feed but the Suppliers of the products ) is great

Cons

Horribly managed company. Unrealistic expectations and unwilling to help when in a pinch. ( thats corporate to managers ) put things off which leads to issues later on making things worse. The top people in the company only care about the profit margin ( which is over 50% mark up for everything not dog food but only because that gets you in the door )

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