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Holiday Inn Club Vacations

Engaged employer

Employee engagement doing down - Manager Holiday Inn Club Vacations Employee Review

1.0
3 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Good benefit package. Free lunch on weekends.

Cons

Upper operations management does not keep their word. If an employee (especially a long tenured one) advises a member of upper management regarding a legitimate concern , FOLLOW UP with that employee. No response is always worse than a bad answer. Also, there is no structured employee development program. The company prefers to hire certain positions from the outside even after they offered the position to several outside candidates that did not work out. How can you expect to maintain the culture that made the company successful if you continue to hire from outside ? Especially candidates from outside the hospitality industry. Is it more beneficial to hire someone from the outside based on a 20 minute interview or give an opportunity to an already established employee ? The company doesn't appear to understand how long tenured employees impact and influence the overall company culture.

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Holiday Inn Club Vacations Response
9y
Thank you for your review. We’re very sorry to hear about your experiences. As a growing company, we're always looking to improve and strive to provide our team members with an environment where they feel heard. Our employees are the backbone of the company's success, and we pride ourselves on our values, such as teamwork, service, integrity, and fun. Once again, thank you for your honest review.

Explore other reviews about Holiday Inn Club Vacations

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

good management and atmosphere. best comp plan

Cons

too much training, very corporate

3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

You get exposure to different sales styles, personalities, and ways of handling guests. Some coworkers and leaders were genuinely supportive and wanted to see people improve. It can be a good place to build and learn how to think on your feet. The earning potential is there for the right person and the team environment itself can be fun and energetic at times.

Cons

Training and coaching experiences can vary depending on leadership style. Success often depends not only on effort, but also on access to mentorship, tour volume, and real-time guidance. Communication and expectations between departments did not always feel fully aligned, which at times created confusion around development and performance goals. During slower seasons, limited tour flow can also make it difficult for newer representatives to build consistency and momentum.

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