Customer Service Manager - Customer Service Hobby Lobby Employee Review

5.0
12 Dec 2015
Recommend
CEO approval
Business outlook

Pros

GREAT PAY! Company has very strong values which they stand by over all else, which is worthy of respect. Even if people don't agree with their views, you gotta give respect to the ONLY company that remains true to the mission statement created at the start, regardless of external elements that challenge it. MY store's management team is amazing. The employment opportunity was a life saver for me when I was teetering on financial ruins. But the advancement opportunities that I've been given have been miraculous blessings from God, legitimate fact. I've NEVER felt so important and appreciated by an employer and I've never deserved it less.

Cons

Company really doesn't trust employees. Not even management. Policies are archaic and inflexible, making customer service difficult. Such restricting rules leave no allowance for management to use their own discretion to resolve problems or even operate store. Leaves customers as well as employees unsatisfied.

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5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great kind awesome sauce super

Cons

Time time time time time

4.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

If you get a good manager and team, it’s a great place to work.

Cons

Holiday hours can be long Pay and benefits aren’t the best

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